Laptop Guide

There are plenty of high-performance laptops on the market. Unfortunately, you'll have to navigate a minefield of inferior options. Our laptop reviews and buying guides are here to help you find the best laptop for your needs and your budget.

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Dell Is Fixing the XPS 15's Biggest Problem

The Dell XPS 15 is our favorite 15-inch laptop, but a few shortcomings prevent it from being the perfect premium notebook. Thankfully, a new report from The Verge makes us hopeful that this year's mod...

Best 2-in-1 Laptops 2019 (Laptop/Tablet Hybrids)

If you want a machine with the most versatility, then your best bet is to go with a 2-in-1 laptop. We've listed the best 2-in-1 laptops below and here are three quick things you need to keep in mind w...

Is Apple Customer Service Good? 2019 Rating

Long live the king of laptop tech support! Apple's got a history of agents answering issues accurately with a polite, friendly manner. While we'd love it if Apple would answer questions on Facebook (t...

Is Razer Customer Service Good? 2019 Rating

Since our last tech support showdown, Razer has made strides toward making its systems more affordable to a wider swath of consumers. But the company has also been working on improving the quality of ...

Is Dell Customer Service Good? 2019 Rating

Whether on the phone, through social media or from their website, Dell provided us with quick, accurate answers to most of our questions. I was especially impressed by their support agents' timely res...

Is Samsung Customer Service Good? 2019 Rating

For a tech brand that’s more synonymous with smartphones and TVs than it is for laptops, Samsung’s tech support ranked high in last year’s showdown.Samsung Tech SupportOverallWeb ScorePhone ScoreAvg C...

Is Asus Customer Service Good? 2019 Rating

Last year, we dinged Asus for poor website design, lengthy hold times and other tech support infringements. That meant that the company had a lot to prove this year, and it was my job to put the compa...

Is Acer Customer Service Good? 2019 Rating

Acer's tech support proved once again to be a mixed bag this year, but for very different reasons than in previous years.Acer Tech SupportOverallWeb ScorePhone ScoreAvg Call TimePhone NumberWeb Suppor...

Is Lenovo Customer Service Good? 2019 Rating

Lenovo slid down our phone support rankings last year, and we're disappointed to report that things haven't improved. The agents we spoke to couldn't accurately answer the Lenovo-specific and Windows ...

Laptops with the Longest Battery Life 2019

No matter how stacked their specs are, even the best laptops are useless if they can't hold a charge. Fortunately, there are plenty of notebooks that go the distance. Using our Laptop Mag Battery Test...