How to Set Up an 'All Mail' Folder in Outlook

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For all of its benefits, one of the biggest criticisms of Outlook surrounds its exclusion of the “All Mail” folder you find in other email clients. This folder is a combined inbox of all your email accounts, and out-of-the-box, it doesn’t exist in Outlook. Instead, you’ll have to click from inbox to inbox to check all your mail.


Luckily, like most things in Outlook, adding a universal inbox is a simple fix. Due to Outlook’s infinitely-customizable nature, there’s not much you can’t do to tweak things to the way you like them.

1. Open the Outlook desktop client.


2. Click the Folder tab and select New Search Folder.

folder3. Select Create a custom Search Folder at the bottom.

custom4. Click "Choose" under Customize Search Folder and type "All Mail" in the name field.

click Choose5. Click Browse.


6. Check the boxes of the folders you’d like to include, as well as the Search subfolders box at the bottom.


7. Click OK to confirm the new setting.


8. Confirm one more time by clicking Yes in the pop-up.

yes9. Press OK to exit the New Search Folder dialogue.


Add a comment
  • Peter Global Says:

    Works brilliantly - thank you so much for this gem.

  • Arthur Koenig Says:

    There is NO New Search Folde .. It is greyed out

  • Chester Says:

    What a waste of time. Delete this article.

  • GCS123 Says:

    This article is rubbish. Does not answer it at all

  • anton Says:

    Yeah. This doesn't work. Only way how to see for example Unread messages in all email accounts is to use the 'Outlook Today' page. Not comfortable at all. Shame ...

  • Elmer Says:

    Wish there was a way to downvote this because this does not solve the problem proposed at the beginning of the article; this only allows you to search one account

  • JackJones Says:

    I have wasted another hour of my life trying to do this - which should be a standard option - and to top it all IT DOES NOT WORK!!!

  • No one Says:

    I shouldn't need to create a custom anything for this. Older versions of Outlook had this automatically. Why would I want fifty million folders open and not one basic send/receive? I have over a dozen accounts I have to check. Epic fail, Mircosoft.

  • MediumMal Says:

    Malfoy R is correct, this doesn't actually provide a solution to the problem described in the first paragraph of the article.

  • Malfoy R Says:

    Unless I'm missing something this only gives you all the folders for one account. It does not pool multiple accounts into one folder. Under browse, you can't pick more than one account.

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