Windows 10 Is Freezing Chrome: What to Do

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The latest update to Windows 10 brings a lot of features, but it may also bringing a major headache to some users in the form of productivity-crippling system freezes.

Windows 10 Is Freezing Chrome, What To Do

A community forum post from Microsoft explains the company is aware of this situation, wherein "some devices running the Windows 10 April 2018 Update (version 1803) may hang or freeze when using certain apps, such as 'Hey Cortana' or Chrome."

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Microsoft says it is working on a fix that it hopes to issue on this month's Patch Tuesday (May 8). For now, there's no way to simply cure a system of this bug, but Microsoft shared some workarounds:

1) On laptops and desktops with connected keyboards, use the keyboard shortcut Windows + Ctrl + Shift + B.

2) If that doesn't work, try closing and opening the laptop lid.

3) On a tablet, simultaneously click the volume-up and volume-down buttons, three times within 2 seconds.

There's also a last-resort measure, reported by a thread from the r/Windows10 subReddit: Hold down the power button until your system shuts down, and then click it again to wake it up. The British news site The Register reports claims of similar freezing hitting Slack and Firefox users.

Credit: Andrew E. Freedman/Laptop Mag

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Author Bio
Henry T. Casey
Henry T. Casey,
After graduating from Bard College a B.A. in Literature, Henry T. Casey worked in publishing and product development at Rizzoli and The Metropolitan Museum of Art, respectively. Henry joined Tom's Guide and LAPTOP having written for The Content Strategist, Tech Radar and Patek Philippe International Magazine. He divides his free time between going to live concerts, listening to too many podcasts, and mastering his cold brew coffee process. Content rules everything around him.
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