How to Fix Dell XPS 13 Display Driver Problems

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One of the most common complaints about the Dell XPS 13 is that the display may flash, flicker or produce a message that the display driver has crashed. Luckily for owners of the laptop, Dell has identified and fixed the issue with a January update to the Intel HD Graphics driver.

Here is how to download and install your new Dell XPS 13 Display Driver:

1. Go to the driver page. You can find it here.

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2. Click Download File. 

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3. Click Run.

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4. Click Yes when asked if the driver can make changes to your PC.

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5. Click Install when the Update Package window appears.

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6. Click Next in the setup program.

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7. Click Yes to accept the license agreement.

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8. Click Next on the Readme screen. The driver will begin to install, and your screen may flash. This is normal.

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9. Click Next when the setup operations are complete.

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10. Click Finish after deciding when to restart your computer.

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Once the computer restarts, you'll have the latest driver, and, hopefully, no more screen issues.

Author Bio
Andrew E. Freedman
Andrew E. Freedman,
Andrew joined in 2015, reviewing computers and keeping up with the latest news. He holds a M.S. in Journalism (Digital Media) from Columbia University. A lover of all things gaming and tech, his previous work has shown up in Kotaku, PCMag and Complex, among others. Follow him on Twitter @FreedmanAE.
Andrew E. Freedman, on
Add a comment
  • Grant Says:

    download didn't fix it for me. I just get an error message saying "this computer doesn't meet minimum requirements..."

  • Tajlito Says:

    I managed to fix the problem by doing a clean installation with USB drive and disabling the wifi auto-connect function. SO I have to connect to the wifi each time I wake up the laptop. Better than dealing with a flickering screen

  • Keith Says:

    This didn't fix my flashing screen on my Dell XPS 13 9360. Very poor quality product, not worth the money.

  • David Says:

    I haven't had this problem so far. Thanks for sharing the solution to fix it.

  • Steve Says:

    This doesnt work for the XPS 13 9343

  • Hughsey Says:

    I bought the i7 512 ssd with the flash display and it crashed every time I tried to use it, so it went back. Very very poor effort. If that's the flag ship then I suggest you buy elsewhere

  • rupanja Says:

    good or whatever you want for complement

  • Trevor Says:

    Poor product.

    Battery was draining approximately 5% a day even after shutting down.

    Dell Pro-support said it is normal and acceptable.

    For the flagship product, it is unacceptable. Returning after a week of endless troubles.

  • Kim R Says:

    I can only tell you that the update didn't work :-(

    I don't think I will ever buy Dell again. This was supposed to be their flagship...

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