Apple: 2018 Brand Report Card

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Once the king of laptops, Apple slid to fifth place in 2017 and fell even further, to seventh, this year. That continued slide should come as little surprise, though, as Apple's MacBooks stayed the same as last year's models, aside from some small boosts.

The company still hasn't offered customers a respectable notebook for under a grand (the aging MacBook Air doesn't count), and a continuing lack of touch screens makes these Macs feel antiquated.


Apple's Key Strengths

  • Tech Support: Still the standard-bearer
  • macOS moves forward: The subtle changes of a new file system and new media-compression codecs to save space make for a smoother ride.

Apple's Main Weaknesses

  • Hardware stuck in the sand: The MacBooks are good machines but saw barely any improvement, just minor speed boosts. Where's the love for touch screens?
  • Minimal selection: Apple's sole sub-$1,000 laptop is the company's super-outdated $999 MacBook Air, and all of Apple's other laptops start at $1,299, pricing many customers out of the land of the Mac.
  • Dongles, all the way down: You can't get USB 3.0 ports on Apple's modern Type-C-only MacBooks, while the MacBook Air has no Type-C ports, only a Type-A port.

Top-Rated Apple Laptops

15-inch Apple MacBook Pro
Apple MacBook (12-inch, 2017)
Apple MacBook Pro 13-inch (2017, TB)


Reviews (33/40)

With their polarizing, low-travel keyboards; lack of modern ports; and worn-out design language, MacBooks just don't scream "ahead of the curve" like they used to do. Apple still puts out a solid, though very-limited laptop lineup, with standout systems like the powerful 15-inch MacBook Pro and well-made mobile-productivity powerhouses like the 13-inch MacBook Pro.

However, at least at publication time, the company's mainstream consumer offering, the MacBook Air, is so many years out of date that it's a vestigial organ in Apple's body of work. And the slim MacBook 12-inch is too underpowered to really impress.

Design (11/15)

Outside of incorporating the Touch Bar and slimmer dimensions, Apple hasn't done much with design innovation. The Air is available only in the iconic silver-aluminum chassis, while the MacBook Pros extended the palette to Space Gray and the MacBook added Gold and Rose Gold. Although the company's laptops have inspired a bunch of clones over the years, the overall design is becoming less iconic and more dated.

Apple's still living la vida dongle. In the race to be the slimmest, Apple released three of its four laptops with nothing but a headphone jack and USB Type-C ports. Looking for a USB 3.0 port? You'll have to invest in the now-classic 13-inch MacBook Air.

Support and Warranty (19/20)

Apple continued to reign as the masters of tech support in our showdown, with agents who provided correct answers every time, speedy responses on social media and an overall upbeat attitude. We couldn't even stump the company by asking how to fight against Spectre and Meltdown or editing the new autoplay settings in Safari.

Apple's warranty service is also great, sending customers a prepaid shipping box for getting broken hardware sent to the company and covering shipping fees for returning the hardware back to you. Also, Apple is one of two companies (the other being Microsoft) that offer retail stores where you can get your laptop serviced. Its AppleCare+ warranty even covers repairs for accidental damage, though the company tacks on a fee for those repairs.

Innovation (3/10)

Apple had a relatively quiet year for innovation. The company's MacBooks were refreshes of the ones from the previous year, and the latest version of Apple's operating system, macOS High Sierra, was largely just a stability update.

The OS accomplished the massive task of adding a new, faster file system (and Apple pulled this off without people noticing it), and the company's new HEVC video codec compresses video so that it takes up far less space on your hard drive. Apple is extremely secretive, so we have no idea what it will have up its sleeve this year, though there are rumors of a cheap, new 13-inch MacBook and a universal App Store for Macs and iOS.

Value and Selection (6/15)

Apple prides itself on selling a well-made, beautiful notebook, but the company sure doesn't offer a lot of variety. With just four laptops (each in a few configurations) in Apple's lineup, there are very few options to choose from. The cheapest notebook is the MacBook Air, which starts at $999 (making it Apple's only sub-$1,000 notebook); it's a machine that some people think needs to die altogether. That cheap machine gets you an almost-4-year-old CPU and a low-res display.

MORE: The Best Apple Laptops

There are no touch-screen options and no 2-in-1s among Apple's offerings, as the company seems to be relegating all touch screens to its iPads. Apple's new 12-inch MacBook starts at $1,299 and comes with a Core m3 CPU, or you can get it for up to $1,600 with a Core i5. The MacBook Pro starts at $1,299 for 13 inches and $2,399 for 15 inches, but to get the maxed-out specs that creatives need, you'll have to spend a lot more.

Add a comment
  • Joe Bean Says:

    Hey Apple,

    How about dropping the useless costly tech like the touch bar I warned you about here, adding some ports and a more modern cpu, while dropping the price a bit for your ridiculously overpriced pro line?

    How about making a successor to the Air, a cheap laptop with lots of battery, minimal acceptable processor, quick M2 SSD, nice full hd screen with accurate colors (IPS and higher res as option), to be used as a Facebook machine?

    Paying a bit more for quality, reliability, peace of mind is fine. Paying a lot more for not even more, not so much.

  • AMEEN TAYUB . G Says:

    i like it a lot
    yesterday itself i bought 12inch mach its works faster than any lappy ............ I LOVE IT
    thankew mac book............

  • Gabriel Says:

    I want to know hw much for apple laptop & apple watch

  • Gilbert Says:

    Hi 🙋 I need price of apple laptop

  • Samuel Garcia Says:

    I just got the 2015 12 inch MacBook. I was expecting it to be faster but it was fine for me as long as you don't use it for heavy gaming but it does work for minecraft. plus, it weighs less than one kilogram which is very helpful and the sound is so good and it has a retina display and it looks so futuristic and awesome.
    in my opinion, it's expensive for it's value but you know apple.

  • jagdish kumar Says:

    Lenovo is the laptop computer I like lenovo company's

  • Dhan Singh Says:

    Want to buy apple laptops please

  • Dhan Singh Says:

    Want to buy apple laptops please

  • Elaine Elliott Says:

    I'M probably one of the only people who want a real computer instead of a play station. I want a machine that doesn't have to be hooked to the internet to run if you have one reply otherwise don't

  • Mwila Agrippa Says:

    Please sendme the best apple laptot in blue

  • Mark Says:

    Cost, value, and price are three different things.

    You pay 1.5 times as much for a Mac, but its resale is 2x that of a comparable PC.

    The VALUE of Macs is not, the initial cost is.

  • john Says:

    best laptops of apple with more RAM

  • Alexander Says:

    People keep acting like Apple is so superior here. They're not. That doesn't mean that Dell is superior either however.

    The more variations of laptops a company sells the more likely that there are going to be "issue" computers. Companies that create dozens of designs will run into more hardware problems then others. It's more or less a given.

    Apple only offers like three different variations, so the chances of issues are smaller. That doesn't mean that within Dells large library of laptops there isn't three or more computers, better priced, and just as good or better than apple's three, it's just that there's a lot of non-optimal options around them that make them stick out less. And, due to Dell's and other computer companies' larger selection, you could find a much greater computer for your buck.

    If dell only focused on like three varieties of laptops they'd be top of the line.

    and any of these companies can accidentally give out computers with issues, Apple, Dell, Asus, etc... me and somebody else could buy the exact same computer, from the exact same brand, same day, same shipping, and mine could work perfectly for years and his could be scrapped within the first month. He blames the company for it's crappy product, and glorify the company for it's stellar product. Only, it was the same product from the same company.

    I remember reading a review of the exact computer i have from the dell website. it was about how it was the most unreliable piece of crap he ever owned. He listed out all the issues that i've never encountered with this computer. I've owned this computer for years and the only issues that it has is me... cause i'm not the most cautious person (aka, i downloaded stuff i shouldn't have and have dropped it down the stairs once...). Still works excellently, minus the battery but i basically use it as a desktop so i don't mind.

    The only reason i'm even on this site is that i'm going to college and want a more updated, gaming capable, lighter computer. I personally don't have brand bias when it comes to computers, i'm just trying to find a computer that's decent enough for games and can do anything else college requires of me.

    i don't particularly want an apple, to be honest, but that's because of the little annoying things that apple does differently that only really bothers me. it's a "One man's fortune is another man's insanity" sorta thing. some people love it, some people don't.

    as for costumer service, it's the luck of the draw; some have better odds than others however...

  • Nancy Says:

    need to purchase new laptop and printer for home use- Can you give me pricing- Don't want to spend a fortune- Would like windows 10 installed and easy to understand?

  • George Says:

    New MacBook Pro WARNING......if you plan to update keep your old computer. You will not be able to open any pages documents if your old MacBook is older than 6 years

  • Jose Thomas Says:

    trusting Apple mac book pro i have brought one . within one year the mother board is replaced now the screen is got damaged.

  • Sidharth Says:

    My 1-year warranty expired last week. Can I buy extended warranty for my Macbook Air?

  • Timothy Ramos Says:

    If you're unsure about what to buy, walk into any Best Buy or computer repair store. Note what computers are being brought in for issues, or just ask them because you may be there a long time before you see someone with a Mac product. Coming through the door. It took me a long time to realize that, and that is why I am on this site to find which Mac product is right for me. I just can't take all the issues I have had over the years with pc's any more. Thank you all for cementing this in for all of us who are going to be new users of a Mac product. Take care.

  • manzoor Says:

    Awesome laptop 💻 apple 🍎 ratino

  • Mani Makhija Says:

    I would never buy another apple product or recommended it to anyone after this macbook. It not just that the charging port of my macbook malfunctioned 5 times and the motherboard was replaced 3 times and the service centre told me that the new magnetic charging port malfunctions because it gets carbon because its magnetic ( means its bad technology and hardware and this new macbook's is supposed to do even more stuff than just charging); but also the fact that the apple care call centre assured me on the 4th time it stopped that they would replace it if it happens again. It did happen again and they did not replace it. They lied to me and again changed the motherboard for the third time. On top of that I was told that they are changing the motherboard as they cannot locate the problem and they don't know what is actually wrong. Later after complaining I was offered a replacement. And the last time I was told that they would replace it when the warranty expires after 6 months. But when the day actually came they went back on their word and are not replacing this machine which has repeatedly malfunctioned and does not enjoy the trust an apple product comes or I should say "is promised to come with". But I can testify that the company has gone back on their promises not once but twice.

    It is not the "best and the most advanced" machine but a bunch of lies.

    Moreover I used to boast of being an apple user and now people laugh at me at my workplace. They don't want to get machines which use up all their monthly leaves and take them to service centres 5 times for the same problem. It is just a shame!!!

  • fikirte Says:

    Dear Sir/Modam
    I would like to ask your company to design a computer or laptop which can work by sunlight energy to those who do not have much electric power like Ethiopia. I always asking myself that, why those developed countries could not create the laptop or computer or other machine to work by sunlight energy by providing sunlight antenna to those machines. Hope in the future you might make Africa brighter by creating sunlight energy more advanced the one you crate now. In addition to the above I would like to ask you to provide a projector to your laptop design in the future. Because, after we did our work, we have to show for the audience by connecting the projector to our lap top and projected to the wall. It is not comfortable to do one simple work by so much process. Even after you connected those machines suddenly the light goes off. At that moment we blame your company not to have the projector inside your laptop, so please try to modify your laptop or other machine to provide sunlight antenna and a projector inside your laptop.

  • Jackson Says:

    What a surprise, yet another Tech site trying to keep up with the 'cool' kids, ranks Apple #1.

    A proper look at specs, prices, quality will show they're actually starting to get left behind in a lot of areas.

    Heaven forbid the tech press lose readers by ever saying that though.

  • franks wisdom Says:

    everything is perfect

  • jon Says:

    i call bullshit

  • Joaquin Says:

    You have to realize that although apple dose have some nice products in terms of looks, they dont really make any thing.most apple laptops use intel processors and graphics cards, and realy havent done anything that says wow,sure they paved the way for tablets and some mp3 players,but from years of apple products its time for a change.most apple laptops are 1,000 dollars if not more,for what? an intel i5 processor and a toshiba harddrive with a 1,000 dollars you can buy a high end gaming laptop or desktop and still have enough to buy some accessories for it ,sure all apple geeks are on my ass now seeking revenge but the question realy is has apple ever invented any thing? in my opinion they havent apple is just a recipe company making money of others ideas, like off of intel processors and toshiba hard drives. there so called A6 A7 A4 A100 or whatever processors i belive are made by samsung and intel,where do they stand now? sure most are like well they have there own processors and chips, they dont they pay other companies to do the thinking .the day apple builds something that competes with other computers in terms of hardware you can brag all you want but for now there are better things then just apple.

  • Cory Says:

    It has been a little bit and already this reveals very own peaceful observer section is definitely comming a great final, for that reason
    ok, i'll grace you actually virtually all with my opinion.


    Some thoughts.. i've got to declare, on the web in a
    rather un-godly mood, eliminate any speeling or maybe grammer errors buddies,
    it truly is later part of the.

  • this site Says:

    I've been using apple products for quite some timenow. I'm pretty satisfied and don't have too much complaints.

  • Alex F Says:

    Just another voice to anyone's on the fence.

    I'm an *old* time x86 devotee (like, I remember being excited for a *year* about the imminent release of MS-DOS 6) have owned dozens of MS systems since then and was vehmenenlty anti-Mac from the late 80s through the mid 90s when I got a job working in my University's Mac-Only computer lab. It was all System 9, and while weird and alien to me, I did (begrudingly) admire how easy it was to keep a whole room of computers running 24/7 with almost no downtime. But I liked too much cutting edge software to ever move away from my home-built frankenstein Windows beasts - and would loudly voice (to anyone who would listen) how superior Windows machines were. I had invested 10+ years of my life in becoming a windows Guru, I wasn't going to admit I'd backed the wrong team.

    I remember the first time in 2000 that a co-worker showed me his new OSX-power mac book and it was like looking several steps *up* the evolutionary ladder. A Linux terminal built right into the operating system, a brilliant clean package management system, all the settings and controls were where you intuitively guessed they'd be (instead of having to memorize years of registry nonsense to how windows wanted *you* to work).

    And shortly after that I got my first job on a professional film crew, where I noticed very quickly I was the *only* person in the entire production office not using a Mac. Not that anyone cared, they just cared about the work you did - no one really cares what tools you use to do it... but when I asked around everyone told me the same thing "the extra price was nothing compared to the piece of mind of it just working" (and then usually horror stories about how their old computers crapped out at the worst possible times).

    From 1995 to 2000 I owned four notebooks: two Dells, an IBM, and a toshiba. I would have said they were all "fine" (I really liked the Dell's which were power-house monsters given the usual specs of the day) but all needed to be upgraded after a year and a bit to keep up with what I wanted to do. *Since* 2000 I have owned *2* Macbooks. One served me from 2000 - 2006 at which point my hands had literally ground a hole in the keyboard from constant use (you could see the drive bay). It's replacement has started this year to feel really sluggish and is ready for replacing... but I'm writing this post on now.

    For the record that's a laptop I've been using I'm sure on average for more than 8 hours a day, 6 days a week, in... three different continents... for SEVEN YEARS.

    Yes, they cost a bomb, and I'm sure there are individual lemons (I know co-workers who've had problems out of the box with apple laptops) but I know where I've gotten the most value, the least hassle, and what the next laptop I buy is going to be.

  • Ian Palmer Says:

    I am a responsible computer user and have been for 20 years. EVERY SINGLE PC over three years old I have ever used has had some major issue and ended up being so slow that wastes so much time it is counter productive to use. I have owned three macs since 2001 (currently a macbook pro), I have never installed anti virus, never had a break down, never failed to boot up, never had a problem EVER.

    Macs are not cheap but they are certainly fantastic value. They are also extremely easy to navigate around, updates are seamless and can run any software you want now. Great re-sale value, a fine investment.

  • jim hunt Says:

    i have had a few macs now. Apple are not infallible but i think i can sum it up thus. When i used PCs, i found i spent more time tinkering with the damn things to keep them running than being productive. this was in the old days when windows was a complete hackers dream system. I tried going back to PCs when i was short of cash at upgrade time, never again. Oh and after leaving my 12 year old daughter and her friend alone with my new Imac, i came back to find they had used imovie to create a home movie using the inbuilt webcam, been online and found sound effects. With out any prior knowledge or assistance.

    there is too much cheap stuff in the world.

  • Godfather1013 Says:

    I'm sorry that my story wasn't short, but I get carried away when writing about things that I believe in.

  • Godfather1013 Says:

    All this controversy and passion! I can make a couple of points, but I will tell a short story first. I bought a Dell, brand new, back in '01. My first computer. It was fast and did what I needed it to do, for a short time. Then, the internet connection crashed. I spent a day and a half on the phone with someone in India, trying different things, being disconnected several times, sometimes purposely, I believe. Dell's tech insisted it was my provider, they insisted it was Dell's problem. Finally, it was determined that it was, indeed, Dell's problem. Being new to the computer world at the time, I was hesitant about doing any changes to the settings myself, but the tech walked me through it, and that problem was resolved. Two weeks later, the hard drive crashed. Since it was under warrantee, they sent someone to replace the hard drive... a week later.

    Every time I had a problem with the Dell, it was a hassle getting help with it. When the computer became infected with a virus after several other problems, it just stopped working and finding someone qualified to rid the damned thing of the virus at a reasonable cost proved almost impossible, so we bought our first iMac G5. A revelation! Gone was the tower that took up so much space. Gone was the old CRT monitor. In it's place was this beautifully designed, slim, all in one monitor/computer. It was easy to use and get used to. There are plenty of on-line tutorials to help you out. After a year, the hard drive crashed. I thought that this would be a hassle, but no, there was an Apple store nearby, and when I took it there, I was treated like I mattered and the tech listened to my problem. They took the computer, and in two days, I had it back with apologies for the problem. The service was outstanding. The Apple personnel enthusiastic and helpful. They never talked down to me, again, treating me like I mattered.
    Since that time, we have made the switch to Apple completely. We have a 2011 iMac that is great. I recently upped the RAM myself. I just switched from my 2011 MacBook 13 inch, to a brand new 2013 MacBook Pro 15 inch. All of my data flowed effortlessly from the old to the new. I have access to my files on the iMac, and all of my calendars in the iMac, MacBook, iPhone, iPad, and iPad are synched, as are my photos, music and files.
    Yes, I have become an 'Apple Scruff". to steal from George Harrison's song. I am impressed by the quality and almost trouble-free operation of all of their products. More than once, I have called the techs and with a question and not been asked for a credit card. I am very happy with my switch from the PC world to Apple. Apple haters can spew at me all that they want.... I am happy with my investments.
    Do I wish that Apple products would cost less? Of course I do! Would I trade the quality for a cheaper price? No, because in the long run, cheaper ends up costing more. I am not wealthy, so I save for each new item well in advance, but I am willing to do so because I believe in Apple as a corporation.

  • Jonathan Says:

    As usual the iHating trolls are out in full force.

    If you value your time and factor that into your purchase, then Apple is the only game in town. Sure you can get a $500 laptop, built of plastic, using substandard parts, and installed with an OS that will eventually become bogged-down and virus infested. The amount of lost productivity over its life is just too much.

    Or you can buy a Mac and use it as the tool it is designed to be. Fast, light, built like a tank, and has the rock-solid OSX. Heck, it even runs Windows flawlessly. I run windows on my mac in a virtual machine. Best Windows laptop I've ever owned.

    Trolls here just can't get past that part. You get what you pay for. Thank goodness Apple doesn't listen to these people. Just keep cranking out great machines Apple. You have nothing to worry about.

  • Abbas Says:

    The real problems with Mac are...
    1) It is expensive and technology keeps changing every other day.
    2) Pirated software can't be used and in a developing country, it is almost impossible for general public to purchase original software (as it is super expensive). I do not like to use the pirated ones but again I do not have money to purchase the original ones.

  • concerned citizen Says:

    I almost vomitted when i read your "value and selection" section. Please educate yourself of the product and company you are reviewing before talking about something you obviously know nothing about. I'm a designer. I demand professional grade equipment and performance so that I can create a professional product. If I wanted a piece of shit for $500, I would buy one. I don't want a piece of shit, so I'm thankful that apple doesn't listen to your retarded advice, and continues to make computers for people who can appreciate and respect professional grade / high-end products.

  • kreme Says:

    @Pocket Protector:

    The feature whirlwind you speak of is superficial at best. It generally only matters to a person if it's something they've been waiting for and it just came out after a major purchase. The number of complaints you'll see online is nothing compared to the satisfied silent majority, and for the most part, most people will get over it. I personally don't find Apple's turnaround any more extreme than anyone else's.

    As for touch screens. Is it really important to you when it comes to a laptop or tower? Would you be just as happy (or happier) with a Wacom tablet that is more precise and mature in this area? Or are you referring to a tablet where touch, weight, convenience, and portability is important? I'm just curious. Most people may not feel that touch capabilities are as important on an upright screen as it would be on a tablet or a convertible device.

    I only bring this up because I've had convertible laptops in the past. I thought they were revolutionary and that I would utilize them for all they were worth. When I look back, I rarely used the stylus and touch capabilities due to its cumbersome nature on a device of its size and weight. I'm also not inclined to reach up to my screen if I don't have to. I don't see a reason or a need for it. Since I've already been there, I've come to realize that 'touch' is not as necessary as I once thought it was. I do enjoy my iPad though--that's the only place I've found where touch makes it more useful. It has more to do with design than the fact that it appears as if it's the latest thing.

    I can't fully justify Apple's cost in words, except to say that I feel their machines are better built and that most machines I've found of similar design and spec are often the same price or higher. It's easy to say that you did your research on a mac vs PC and that there is no justification, but once you've opened a Mac Pro and replaced/added hard drives and Ram, you will see where the premium is justified. Same goes for the Macbook Pros (not the retinas). When I purchased my Macbook Air, all the other PCs that were similar in design and spec were the same price or higher. The only difference I see is that I can buy a cheap PC that appears to have similar specs, but once owned for a while and upgraded/fixed/etc from time to time, I started to realize that shortcuts were taken to bring that price down.

    I won't deny that PC's appear cheaper and that they're the way to go if you're a gamer or you just want to surf the web and check your email. In all honesty, if that is all you're going to do, why spend more? I will deny that it's cheaper in other areas once you add the cost of a copy of Windows and MS Office (if they're not included and you need them). There are other higher cost PC software that will also fall into play if it's necessary to you. This is all subjective on your intended use. All Macs come with a copy of Garage Band, iPhoto, and iMovie. This is included in the price of a Mac and these apps would add to the cost of a PC if you added programs with similar functionality onto a Windows machine. These are not areas I dabble in, but they may matter to someone who has an interest. Macs also come with programming and disc creation software built in. This would also cost you in the long run if they were of interest to you. If not, there is no argument regarding the cost of the better computer and it comes down to preference.

    I disagree that Macs are a closed, Apple-only, environment. In today's world, anything goes. I can work on a Mac and pick up where I left off on a Windows machine (even a Linux machine), and vice-versa. Dropbox and Skydrive make moving files around much easier than it was in the past, and for me, a Word document is a Word document, regardless of what I'm using to create or edit it in. Apple's Cloud is surprisingly friendly and easy to use on a PC, and skydrive is just as friendly on a Mac. None of these companies want to lose out. They want their share, regardless of what you're using.

    Your photo issue with your Samsung is the same as my issue with my iPhone though. I'm not satisfied with Apple's methods when it comes to putting photos onto my Macs. They don't make it easy or straightforward for their own devices. This makes me refer back to the previous paragraph. Apple is not as closed as one might think. They're just... different. One workaround is to use iPhoto to import your pictures. This may or may not work for your device. I'm also going to assume that you're using an Android OS on your Samsung. If not, I know we can install Skydrive and grab pictures from it--that may solve your issue if it's a Windows 8 phone. Otherwise, perhaps Google has an app for the Mac OSX that would make this easier? I'm not sure, but it is something I would look into. I wish there were an easier way, but this is not so that Apple can restrict the user to Apple-only devices, that much I know of for sure.

    I hope this helps clear things up for you. I've been a user of both for over 20 years and I find pros and cons to both. Anyone that says there isn't a learning curve is out of touch with reality. You just need to give whatever you choose the time of day to learn what it can really do and what it will really cost you in the long run. Hopefully, it will work out for you in the end.

  • 50frames Says:

    I got the 15 in macbook pro with retina display in Oct of 2012 and love it! Was an adjustment period from my Sony Vaios that I've had for years but once I got all the apps/software I needed and also got Win7 running in parallel for some software that doesn't come in Mac version, life was good. I run a video editing business and was desperate for a laptop that has enough juice to handle high def video editing. No other laptop available off the shelf was powerful enough for this purpose and I needed a machine instantly as I was struggling with a deadline and a slow Vaio that kept crashing. Walked into the Apple store and 20 mins later walked out with the solution to all my problems and a savior for my business. It was expensive, very expensive!, but not significanlty more expensive than if I was to get a comparable Sony or other machine...but these were not available off the shelf whereas the Mac was, and frankly, I think it's a better machine in terms of lightness and battery life and display. My one complaint is the DVD burner not being included in the package...fair enough it's not installed in the computer itself as people don't use DVD burners very often anymore but you shouldn't have to pay extra for it after buying such an expensive laptop already. Haven't had any crashes or dramas. I also have an iPhone 5 and iPad2 and all the devices integrate together so well. Thanks Apple and keep making the fun products.

  • Geri O Says:

    Oh, and David...You owe me the 3 minutes I wasted reading that, what, review???

    Geri O

  • Geri O Says:

    Man, what an interesting display of responses.

    First, a Macbook may not be very a Windows user. Stop treating the Mac like a Windows machine.

    Second, if you do anything seriously with audio, you'll use a USB preamp, NOT any crappy line in. And if you want to make the next step, use the USB preamp's output. You can hear a considerable difference in quality. This applies to any computer, not just Macs. Pretty silly to lay lousy sound quality on a Mac's line in or line out when this is the case.

    Oh, and Rose...Check the Earth's orbit. You'll probably find That church's leader in a spaceship up there. And China is a lot easier to see from space than the USA. At least that's what _they_ say...:o))

    Geri O

  • Rose Says:

    It is said that a secret organization named the Church of Almighty God incite to boycott the Apple product and to attack the people who buy the Apple product in China.
    It is said that the organization is a group with a strong hate to the America.


    Whew,......all these reviews are making my head spin. Such a controversy. I have only ever owned PC's. I have worked on them, dismantled them, upgraded them, have worked on music projects on them, have done a load of business on them, and recently i've grown so weary of the instability. When I buy something I just want it to work like expected! No slowing up, no viruses, no barrage of ads, upgradability, or at least not have to be upgraded so soon.

    I have been using my roommates MAC 15 PRO now off and on for about 6 months, and I can clearly tell that it is a wonderful machine. Every time I turn it on it gives me exacty what I expect. Reliable, fast, glitch free, smooth typing operation, quiet as a church mouse, no overheating. The trackpad and gestures took some getting used to, but in the end, I love it so much more that the old 2 button clickity clack.

    The price seems sooo high though. Couldn't they make the price to the consumer lower? I mean, since it is packed with similar technology as other equipment. I think that Apple is kinda greedy, and won't justify their high cost (not that in a free market it's a requirement or anything). I think that they make a superior product in a lot of aspects, but I'm not sure exacty what machine I can compare it to in the same price range.

    The main thing that SCARES me about Apple products is that they are mostly only compatible with other Apple products. Where is the free enterprise? Like, why can't you sync other products with Apple stuff, like my Samsung smartphone. It wont read it at all, even as an external hard drive. I find so much product diversity at reasonable prices in companies like Samsung, I'm not sure I'm ready to give that up all together.

    I am really on the fence here, but want to move in the way of progress and ease of use, as well as the ability to customize.

    Another thing, why is Apple for all it's glory not in the TOUCH SCREEN game like Windows 8?
    That is really concerning to me, because I don't want to get caught up in the typical buy an Apple product, then have to go out and buy a replacement one in 6 months because it has 1 new feature whirlwind!!!!! I really wish that Apple would put it's BEST technological feet forward ALL the time, and deliver products that not only last, but are packed with ALL of the features the competition has to offer (IN A TIMELY FASHION).

    Now that would make most peoples decision much easier, and convert many more a lot faster, although I suppose they wouldn't be able to milk every dollar out of their loyal followers every 6 months. Sad But True

    Throw me a bone here Apple, i'm trying!!!!!

  • 08140791930 Says:

    Fine apple

  • kreme Says:

    Interesting post there David. Next time consider separating your paragraphs so it's easier to read. I gave up halfway because it was too hard on my eyes. Not to mention that I feel your issues are isolated.

    I've been a jumper for the past 20 years. Mac/PC... For the most part, I loved my PCs and the Macs never wowed me. When Snow Leopard came out, I sat on the fence and danced between the two a little more than I did in the past. I had a Mac Mini and a 13" Macbook Pro, as well as an HP tower and laptop, and one that I built myself. They ran (and still run) Windows. For the most part, I ran Windows on my Macs too. Mostly because I couldn't give up many of my PC programs at the time. I believed I couldn't live without them.

    Jump closer to the present. Lion came out. I liked it, but it was still lacking in something I couldn't put my finger on. Regardless, I splurged for Pages, Numbers, Keynote, and vowed that I wouldn't run any MS software. Ironically, I was under the impression that I could not live without Office, but I was on a mission to get away from having to call MS every time I reformatted or whatever it was that I did. I made this decision with most PC software. I've had enough of draconian DRM. I experiment with my machines. I take them apart, put them back together, upgrade, build, etc, and I shouldn't have to feel guilty or penalized for doing it since I do it only for myself.

    Now we're at Mountain Lion. Once given the time, I can't say there is anything that MS produces that I feel the need for anymore (other than a legacy game I still love to play from time to time on my Win 7 Partition). Everyone has their niche in life. Windows 8 wasn't mine and it helped make my decision easier; so did my iPad.

    I love the seamless integration between all my iDevices. It's something I'd been dreaming of for the last 20 years and Apple met my expectations. If MS had gotten there first, I might be saying something different. I'm not sure. All I do know is that I don't like the direction MS has taken. I wanted to though.

    Anyway, I've had issues with both PCs and Macs. Neither one is perfect. I've dealt with customer and technical service on both sides. There's a reason I learned everything there is to learn about fixing my own PCs. My experiences have led me down that path. As for the Macs. I've been lucky. I've had a few issues here and there and I've taken my Macs to the Apple store on occasion and I'd take them back if I had to. The people were friendly and seemed like they had a passion for what they did. This alone is enough to make me want to go back. Apple has always been good at replacing my products too. I wouldn't say they are perfect, but I'll continue to pay the premium due to the fact that I feel like I'm paying for a lot more than just the Mac.

    I have the convenience of the Cloud and the app store; a beautiful machine. I can open some of them myself and upgrade them if/when I choose. I don't have to call Apple every time I want to re-install my OS or my Office software. When I buy a new iDevice, my documents are ready to work with and my software is waiting for me and all I have to do is download it; no questions asked. I've found alternatives that work better for me in the long run. I'm not saying I can't upgrade a PC if I want to. What I am saying is that Apple has made my experiences far more positive than Windows ever did.

  • Drew B Says:

    I use a 2011 i7 MacBook Pro 15" and this past Xmas got a i7 Mac min $800, I installed 16GB of Ram for $90.
    Bought it to be the house media server but after hooking up a dell 24" LED I use it as a desktop as well, as fast as any Dell I have

  • Steven Luce Says:

    @wolfgang schwarz ... Thunderbolt.

  • Drew B Says:

    I got to this page via a link on Apples website not a RSS- I never had a RSS issue I didn’t subscrib to with my mac.

    At home I have both Mac(2) and non-Mac(5) computers as well as droid(2) and IOS devices(6)

    The bottom line is that Apple just gets what the user experance needs to be!
    And they delivers it better than anyone else- hey they have OS issues but like a couple of % of window based issues.

    What good is a little faster, bigger, cheaper etc if it’s a PITA to use?
    I drive a car that most may think is exsesive, yet it puts a smile on my face even driving down to the 7 Eleven – the user experance is where its at.

    I’m not anti-MS as I have a software company that makes only native MS solutions for large enterprises. I have a MSDN subscription that entitlies me to use just about any software MS made, way back to DOS ;-).
    But when it comes to everyday use of a computer it’s mac all the way. And yes there is MS Office for the Mac- use it everyday.

    I go to a windows box maybe every couple of weeks instead of using the windows VM slice on my mac because it have some program I can no longer get ,upgrade or care to allacate the resources on the Mac VM.

    Someone posted that
    “Walk into any creative department worth its salt in the year 2013, and you’ll find nothing but iMacs, MacBook Pros, iPads and iPhones as far as the proverbial eye can see – ’nuff said.”

    I don’t agree because this is too limiting-
    Walk into the HQ of GE, Comcast, Symantec to name a few and you will be surprised at how many of the staff are using Mac’s instead of windows units- from admins to the C level, Mac’s are slowly being adopted by corporate users when given the choice.

  • Steve S Says:

    In halfhearted defense of David, I believe he must have been talking about some skeuomorpohic virtual "knob" within Garage Band or Logic Pro. I am not a user of either of these programs, so I am just guessing from the context of his difficult-to-read rant. My $0.02.

  • Mac Hater Says:

    As an aside, I'm channeling Borat: "All other PCs ... have inferior potassium."

  • Mac Hater Says:

    "Yes, Mac bad, PC good. Yes, OS X inferior, Windows superior." Mindless troglodytes. Know what? Walk into any creative department worth its salt in the year 2013, and you'll find nothing but iMacs, MacBook Pros, iPads and iPhones as far as the proverbial eye can see – 'nuff said. You get what you pay for. Your arguments are tantamount to comparing an Audi A4 to a Chevy Volt.

  • John Says:

    Not another Apple fanboy site, at least compare the laptop with the same price. The windows latop are all $600 whipe the macbook pro is at least $1000-$2000. Bias.

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