Tech Support Showdown

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Acer Customer Service Rating 2020: Undercover Tech Support Review
Is Acer customer service good? 2020 rating

By Rami Tabari Last updated

We called, live chatted and tweeted Acer a ton of tech support questions to see how the company would respond. Here's our review.

Windows Laptops
Apple Customer Service Rating 2020: Undercover Tech Support Review
Is Apple customer service good? 2020 rating

By Kimberly Gedeon Published

Laptop Mag investigated Apple's online and phone tech support for our annual Tech Support Showdown report.

Macbooks
Razer Customer Service Rating 2020: Undercover Tech Support Review
Is Razer customer service good? 2020 rating

By Sherri L. Smith Published

Laptop Mag investigated Razer's online and phone tech support for our annual Tech support showdown report.

Gaming Laptops & PCs
Alienware customer service rating 2020: Undercover tech support review
Is Alienware's customer service good? 2020 rating

By Sherri L. Smith Published

Laptop Mag investigated Alienware's online and phone tech support for our annual Tech Support Showdown report.

Gaming Laptops & PCs
MSI Customer Service Rating 2020: Undercover Tech Support Review
Is MSI customer service good? 2020 rating

By Kimberly Gedeon Published

We investigated MSI's customer service for Laptop Mag's 2020 Tech Support Showdown.

Gaming Laptops & PCs
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Tech Support Redux: How Do MSI and Samsung Rate?

By K. T. Bradford Published

Gaming Laptops & PCs
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Third-Party Tech Support Tested: How Does Geek Squad Compare to iYogi and Support.com?

By Jeffrey L. Wilson Last updated

Work & Collaboration Tools
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Survey Suggests Customers Are Less Satisfied with Apple's Tech Support

By Daniel P. Howley Last updated

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