Tech Support Showdown
Latest about Tech Support Showdown

Is Acer customer service good? 2023 rating
By Mark Anthony Ramirez last updated
Acer customer service leveled up in 2023

We just went undercover to test the top 10 laptop brands tech support — here’s the best and worst
By Sherri L. Smith published
The Laptop Mag staff just wrapped up the 2023 edition of Tech Support Showdown. Check out our biggest winners and losers

Laptop Tech Support Showdown! Our 2023 ratings
By Sherri L. Smith published
Laptop Mag goes undercover and puts laptop manufacturer’s tech support to the test. Here are our customer service rankings.

Is MSI customer service good? 2023 rating
By Rael Hornby published
Across the web and over the phone, here's our review of MSI's tech support in 2023.

Is Lenovo customer service good? 2023 rating
By Sean Riley published
Lenovo customer service managed to improve yet again this year with just a single stumbling block keeping them from the top contenders.

Is HP customer service good? 2023 rating
By Rami Tabari published
We called, web chatted, tweeted and Facebook messaged HP a ton of questions to test its tech support. Here's our review.

Is Samsung customer service good? 2023 rating
By Charles Anthony Davis published
We investigated Samsung’s customer service for Laptop Mag's 2023 Tech Support Showdown. Here's what we found.

Is Dell customer service good? 2023 rating
By Sherri L. Smith published
We called, live chatted, tweeted and Facebook messaged Dell a ton of questions to test its tech support. Here's our review.
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