Tech Support Showdown

Acer customer service leveled up in 2023

The Laptop Mag staff just wrapped up the 2023 edition of Tech Support Showdown. Check out our biggest winners and losers

Laptop Mag goes undercover and puts laptop manufacturer’s tech support to the test. Here are our customer service rankings.

Across the web and over the phone, here's our review of MSI's tech support in 2023.

Lenovo customer service managed to improve yet again this year with just a single stumbling block keeping them from the top contenders.

We called, web chatted, tweeted and Facebook messaged HP a ton of questions to test its tech support. Here's our review.

We investigated Samsung’s customer service for Laptop Mag's 2023 Tech Support Showdown. Here's what we found.

Laptop Mag investigated Apple's online and phone tech support for our annual Tech Support Showdown report.

We called, live chatted, tweeted and Facebook messaged Dell a ton of questions to test its tech support. Here's our review.

We investigated Microsoft’'s customer service for Laptop Mag's 2023 Tech Support Showdown.