Tech Support Showdown

The Laptop Mag staff just wrapped up the 2023 edition of Tech Support Showdown. Check out our biggest winners and losers

Across the web and over the phone, here's our review of MSI's tech support in 2023.

Lenovo customer service managed to improve yet again this year with just a single stumbling block keeping them from the top contenders.

We called, web chatted, tweeted and Facebook messaged HP a ton of questions to test its tech support. Here's our review.

Laptop Mag investigated Apple's online and phone tech support for our annual Tech Support Showdown report.

Razer, last year’s most improved contender, has surpassed Apple as the brand delivering the best tech support to laptop consumers.

Lenovo rebounded from a lackluster performance in the previous Tech Support Showdown with a decent, if uneven, result in 2020.

Samsung's tech support took fourth place in last year's showdown, not much has changed since last year.

Laptop Mag investigated HP's online and phone tech support for our annual Tech Support Showdown report.