Tech Support Showdown

We called, live chatted, tweeted and Facebook messaged Dell a ton of questions to test its tech support. Here's our review.

Big improvements, but still no Apple

Asus' online presence is top-notch, but its phone service could use some work.

We called, live chatted and tweeted Acer a ton of tech support questions to see how the company would respond. Here's our review.

Laptop Mag investigated Apple's online and phone tech support for our annual Tech Support Showdown report.

Laptop Mag investigated Razer's online and phone tech support for our annual Tech support showdown report.

We investigated MSI's customer service for Laptop Mag's 2020 Tech Support Showdown.