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TikTok was crashing on iPhones — here's why

TikTok is down
(Image credit: TikTok/Snappa)

TikTok is crashing for iPhone users, and consequently, owners of the iOS device ran to Twitter to demand answers. Reports about TikTok being down surged at around 5:20 a.m. ET, according to Down Detector.

"My TikTok kept crashing immediately every time I open the app," an iPhone owner shared on the Down Detector site, and unfortunately, many others shared the same experience. Some complained that the app was stuck on a loading screen. Fortunately, the mysterious bug was fixed, but the video-sharing app continues to be hush-hush about what caused the crash.

Why was TikTok crashing on iPhones?

Many speculate that the issue occurred as a result of the iOS 16 update, but as mentioned, TikTok has yet to confirm the culprit behind crashgate. How could an iOS update hinder an app from running smoothly? Well, as developers make changes to the platform, they unwittingly cause discordance in the app because their modifications are not compatible nor supported by the iOS update in some way.

If you experience an app repeatedly crashing, here are some things you can do to rectify the issue:

  • Reboot your iPhone
  • Delete the app and reinstall it
  • Update the app to the latest version
  • Clear the app's cache

According to Down Detector's status report, 27,000 TikTok users were affected by the TikTok app's mysterious bug. Laptop Mag reached out to TikTok for comment, but we have not received a reply yet (we will update this article when we do).

Kimberly Gedeon, holding a Master's degree in International Journalism, launched her career as a journalist for MadameNoire's business beat in 2013. She loved translating stuffy stories about the economy, personal finance and investing into digestible, easy-to-understand, entertaining stories for young women of color. During her time on the business beat, she discovered her passion for tech as she dove into articles about tech entrepreneurship, the Consumer Electronics Show (CES) and the latest tablets. After eight years of freelancing, dabbling in a myriad of beats, she's finally found a home at Laptop Mag that accepts her as the crypto-addicted, virtual reality-loving, investing-focused, tech-fascinated nerd she is. Woot!