Microsoft Fixes Year-Old Flaw with Surface Pro's Palm Rejection

  • MORE

Surface Pro owners have been complaining about the Surface Pen's performance for more than a year, and Microsoft has finally done something about it. Specifically, the company rolled out a firmware update that appears to solve a palm-recognition problem plaguing Surface devices.Microsoft Fixed Year-Old Surface Pen Inaccuracy Flaw

The fixes come in Surface Firmware 429.0.1.10 and the Surface System update, which you can download via Windows Update (click the Start button, click the Settings icon and click Updates & Security).

Surface Pen owners have been begging for a solution to an issue that takes place while drawing on the Surface Pro after first placing your hand against the screen. On July 28, 2017, Microsoft forum poster IanHoover posted a video of his experience, which took place with his "brand new" 2017 Surface Pro and Pen.

In his post, IanHoover wrote "About 50 percent of the time, if I begin a stroke with my hand already resting on the screen, there is a significant offset of the pen line to the actual tip position. This makes hand-writing nigh impossible." The stylus' calibration tools didn't help either. "If I calibrate to correct the offset," he continued, "then 50 percent of the time it is now offset in the other direction."

Author Bio
Henry T. Casey
Henry T. Casey,
After graduating from Bard College a B.A. in Literature, Henry T. Casey worked in publishing and product development at Rizzoli and The Metropolitan Museum of Art, respectively. Henry joined Tom's Guide and LAPTOP having written for The Content Strategist, Tech Radar and Patek Philippe International Magazine. He divides his free time between going to live concerts, listening to too many podcasts, and mastering his cold brew coffee process. Content rules everything around him.
Henry T. Casey, on