Sleek, understated design; Great price; Feature-rich mobile app; Simple and quick setup; Expandable storage
Slow wireless transfer speeds
The Western Digital My Cloud network storage device makes it easy to back up files from mobile devices and benefits from a robust mobile app.
If you take a lot of photos on your smartphone, chances are you'll run out of storage before long, but Western Digital's My Cloud will help you free up some space. Coupled with a free mobile app, this 2TB home network-attached storage (NAS) drive lets you back up photos and videos over Wi-Fi or LTE. The device can also interface with your cloud storage and stream 1080p multimedia to mobile devices. Can this $149 drive solve your mobile storage woes?
Around the back, there's a USB 3.0 port, an AC power port, Ethernet and a lock slot. An LED up front indicates the My Cloud's connection: Blue means it's connected, while a pinkish hue means the drive is still trying to connect.
Getting the My Cloud in working order is a simple process. Download the setup software for Mac or PC from WD's website, connect the My Cloud to a power source and your router via Ethernet, and launch the app. It took less than 5 minutes for our MacBook Air to recognize the drive, and setup on a Windows 8-based Maingear Pulse 14 was equally snappy.
WD also created a dashboard app that is far more compelling, known as WD Quick View. This utility lets you view the status of the drive, upgrade its firmware and change other settings, such as cloud access and safe points.
A free companion app of the same name (for iOS and Android) lets you wirelessly write and read files from the My Cloud via either Wi-Fi or a cellular connection. Better yet, you can also stream video and audio as well as view your stored photos over a mobile connection.Google Drive, Dropbox and SkyDrive accounts into the mobile app. This feature allows you to seamlessly move files from your cloud storage accounts to the My Cloud over Wi-Fi or LTE. While this transfer is an effortless endeavor, moving large files (or huge amounts of files at once) can take quite a while over wireless connections.
Finally, you can protect your My Cloud via password when connecting through a PC or Mac as well as through a four-digit passcode when connecting via the iOS and Android app.
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Users have the option to expand the My Cloud's already enormous storage through its USB 3.0 port. My Cloud also supports WD's cloud backup service, SmartWare ($19.99 for up to three computers), as well as Apple's Time Machine. The My Cloud also supports streaming to DLNA-certified devices. In addition, users can share files via email and wirelessly print documents through the My Cloud mobile apps.
Using a 13-inch MacBook Air (2013) and an 802.11n Wi-Fi connection in our office, it took the My Cloud 13 minutes and 45 seconds to transfer a 4.97GB folder of multimedia files, for a write speed of 6.2 MBps. The My Cloud sent the same folder back to the laptop in 9:20, a read speed of 9.1 MBps. Over our home Wi-Fi network, speeds were even slower, at 2.5 MBps read and 1.6 MBps write.
The My Cloud delivered slightly faster read and write speeds when moving a single large file. The drive wrote a 2.7GB video sent from our notebook in 4:25 (10.4 MBps write) and sent it back in 3:58 (12 MBps read).
File transfers with an iPhone 5 were even slower. The My Cloud successfully sent the same 4.97GB folder to the iPhone 5 in a sluggish 23 minutes and 25 seconds, or 4 MBps. When sent back from the iPhone, the drive failed to write that same folder (and two other sequential file write tests). We're told that this is a file size limitation set in place by the WD My Cloud mobile app, and will soon be fixed.
Overall, the My Cloud's wireless file transfers, which are largely dependent on the quality of your wireless network, seem like a task that's best performed in the background.
However, streaming 1080p movies from the drive was pretty smooth. We didn't experience any issues when playing a full HD "Armageddon" clip on an Apple iPhone 5, a Motorola Moto X and an LG G2 via 802.11n Wi-Fi both at home and in the office. While the file took longer to buffer on our Android devices, the image was crisp and playback was buttery smooth throughout.
Configurations and Warranty
While WD offers our 2TB My Cloud review unit for $149, the company also sells a 3TB option for $179 and even a 4TB solution for $249. All My Cloud drives come with a two-year warranty.
|Network Connectivity||802.11 b/g/n 2.4 GHz|
|Storage Type||Network Attached Storage|
|Size||6.6 x 5.45 x 1.9 inches|