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magicJack
This pocket-sized device lets you place unlimited local and long distance calls for a fraction of the cost of a traditional landline.

    Price as Reviewed: $39.95
Review Contents:  
Print
Pros
• Easy setup
• Call quality better than cellular
• Lots of extra features
Cons
• Not quite as crisp as true landline
• PC must be turned on to make calls
Quick Specs Full Specs
Size: 2 x 1 x 0.5 inches
Weight: 0.9 ounces

Price as Reviewed: $39.95


Reader Comments
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magicJack
By phones
Tried to install MagicJack as instructed, by inserting into an unused USB port. Computer running Windows XP Pro sp3 reported found new hardware and proceeded to install a USB audio driver, then created a new disk drive and tried to create a new CD-ROM drive in hardwate profile. Well after that it took forever to try and install the software, while the computer kept trying to lockup. I removed the MagicJack and all traces of the failed installation and tried to install 3 more times, but it failed miserably. Technicalsupport is only available by way of chat. After much discussion it was theorized that there was a conflict with the newly created CD-ROM drive in the hardware profile and Nero 8 Burning ROM software already installed prior to MagicJack. Tech support stated that I would have to remove Nero 8 in order to install MagicJack. I quickly rejected that suggestion and removed all traces of MagicJack from the hard drive and rigorously removed all traces from the Windows registry. I fail to understand this de
magicJack
By mldart
magicJack
By Bergface
Bad news.....save your money and the frustration. IF you're ready to completely dedicate a computer to this gadget, IF you're ready to drop many calls (both incoming and outgoing), IF you're ready to use a second phone as backup because callers can't get thru on the magicJack line, AND if you like running for the phone (average of 2.5 rings before answering service clicks in), then you got yourself a deal. I say again, BAD NEWS.
magicJack
By delmond
Received my MagicJack yesterday and so far... love it. I'd rate it 5 stars but I guess I'll give it a little longer. I've been disconnected only once and a few times it seemed to fade in and out but... for $20 a year? I can live with that! Couldn't get a local area code either but, again, I can live with that.
magicJack
By GeoPat2
magicJack
By GeoPat
magicJack
By mayerlebel
The idea is good & I have no trouble with reception. I like it, BUT I am sorry that I bought two of them now. Firstly you must keep your land line since you cannot get emergency services. The are problems with 1800 numbers; even Magicjack phones cannot use Magicjack's number. Your friends and relations really do not want to dial long distance to call you; since at this time you only get US numbers. I should have continued with Skype until I could obtain an Ontario phone number
magicJack
By OLD BIKER
magicJack
By DHHunt
I had the unfortunate pleasure of trying Magic Jack - couldn't register a phone number even though I had my login information. Seriously horrific customer support by Chat only. Returns are available through http://my.magicjack.com/returns.html If you try it - you'll need this web address - they don't give it out too willingly. Two thumbs down.
magicJack
By vivaronmexico@hotmail.com
Vonage must pay people to write poor reviews of magicjack. Product has a few flaws, but it's $20 bucks a year! Used it overseas and called and recieved calls like I was home. Phone #, free 411, voicemail, forwarding, etc, for less than $2 a month. And idiots on here say it's "rip off", I can't think of anything I ever bought that provided more for the money.
magicJack
By John
I gave MagicJack a test drive to see if it would work as a stand alone phone service, I was impressed by it's EZ inst., but when I tried to use it like a regular phone service I quickly discovered it wouldn't work when my laptop went to sleep, I decided it work as a reg. phone, so I wrote a letter discribing the reason why I was returning it in the orig. package W/ all the paperwork and wanted a refund, after a month with no reply from MajicJack I called to find out why I hadn't gotten a refund, the person was rude and said I didn't get a refund because I didn't return it properly and I didn't know some code # when I told her everything I got from them is in the package I returned, how could she expect me to remember it, she said it didn't matter as my time to get a refund was over. John
magicJack
By sam
We winter in AZ and purchased a MagicJack to be able to keep in touch through the winter. While still in Canada I tried 2 or 3 calls and found it not clear. They assured me it would work well in AZ. I have tried over the last week for 4 to 5 hrs each day on their chat line to try to get it to work! Now they tell me I am past my 30 day trial period so will not refund my money. What an inferior product! I sure gave it a fair trial and followed all their instructions. My computer froze when I was working with the MJ and I was fearful what was going on inside. I have cleared all MJ software and truly caution anyone thinking of using the product. Please post this review so that everyone knows to read all reviews including negative ones so they will hesitate before throwing away their money. PLEASE Do not buy a Magicjack - they do not work, the reception is next to nil when you do get a dial tone but most time it simply does not work!!!!
magicJack
By lennylock
magicJack
By TapouT
MagicJack puts some cache files on your hard disk, these should be deleted every so often and the choppy call problem is not going to occur and if it does you can correct it on the fly. works fine, research a fix before you complain, people!
magicJack
By magieuro
It's not without it faults but it did save me tons of dollars calling friends and family back home in the midwest while I was studying abroad in Europe for 6 months. Yes, at times, the calls were choppy, the calls faded in and out, and I had to call my friends back, but those little quirks were infrequent. With the little quirks aside, the call quality is exceptional, calls are loud and crystal clear on both ends even from half-way around the globe. To me, the benefits out-weigh the little quirks. I was able to stay in touch with my friends and family in the US with all the free unlimited calls that I had made through Magic Jack and my laptop in Europe.
magicJack
By GLady
Thank you for the warnings, I won't order one till they get the bugs out. They did give me these two phone numbers if you wish to try contacting them by phone: 800-214-9512 and 800-649-1271
magicJack
By WrrEagle97
I like my magicJack. I don't love it but I like it. Every now and then I have to hang up and redial because of a bad connection. I haven't had any problems with a loose connection. I unplug it when I'm not using it because I have landline and cell phones.
magicJack
By f.beers
This has to rate high on my list for the worst thing I ever purchased.It's bad enough that your lucky it works sometimes and when it does you have to sit in front of your computer while it goes through all it's advertising.Getting in touch with someone in customer service,you proably have a better chance getting in touch with the President and by chance you do get someone they have no idea what they are telling you and you hang up only to find the information they gave you is worthless.I think they must get paid on how many phone calls they answer.I'm stuch=k with this thing for one year and then I can burn it and put it and me out of it's misery.If you are thinking of purchaseing one of these,you would be better off jumping off a bridge.What more can I say.
magicJack
By a454nova
It shipped fast, very easy to setup. I use my laptop first and it worked fine. I got it for the area code. I run a biz and use my cell phone. The landline area code looks better than a cell on ads. I plugged it into my server to just leave on and it doesn’t work. The server has no sound card. I guess you have to have a sound card to use the analog phone. Over the last 6 months I’ve found that 9 out of ten calls will go through, sometimes less. Call forwarding works good. Voicemail sounds like crap. Calls are ok over the phone but wouldn't say better than a cell phone. This is not a good replacement for a phone that is used a lot. This is nice to just have around. Good for collage kids or maybe someone that never really uses a home phone but needs one and has a good computer and internet source that is always on. Forwarding works without being plugged in. Overall rating: 4 out of 10.
magicJack
By Breeze29

Post Your Comments
by Jeffrey L. Wilson on November 8, 2007

If you've pondered ditching your landline because of exorbitant phone bills, magicJack just may be for you. It's an unassuming cigarette lighter-sized plug-and-play USB telephony device that offers unlimited local and long distance calling within the U.S. and Canada (international dialing expected by the end of the year). We were pleasantly surprised with how easy it is to use and the quality it provides for less than $40.
 
Installation was simple: We plugged the 0.9-ounce magicJack into a USB port on a Windows-powered PC (Mac OS X drivers will be available by the end of the year), and about 30 seconds later the bundled software automatically loaded. After registering the device and receiving a personal magicJack phone number (users will be able to port their existing numbers to the service before the end of the year), we plugged a standard landline phone into the device's phone jack and began making calls. Users who wish to forgo a traditional handset can opt to use a cordless phone.
 
You can also use the magicJack to make calls using your PC, whether you're at home or on the road. Dial using the keyboard or an onscreen keypad, and you can talk using either a headset or your computer's built-in microphone and speaker.
 
The overall voice quality was good: better than most cell phones but not quite on par with true landlines. Friends and colleagues reported only the occasional crackle and pop, and we didn't encounter a single dropped  call on our tests. This level of quality and stability is courtesy of magicJack's proprietary network, which maintains a solid, reliable connection that the company claims can't be achieved on traditional VoIP channels.
 
MagicJack doesn't skimp on features, either; it comes packed with all the amenities you'd expect from a phone service, including voicemail (you can receive messages even when you're offline), caller ID, call waiting, call forwarding, and emergency 911 dialing.
 
Priced at a reasonable $39.95, magicJack comes with a year's worth of service (an annual subscription runs $19.95 after that, with international prepaid packages starting for as little as $5). Although it's designed for use with a single phone line (multiple lines require a magicJack for each) and your PC has to be turned on to use it, the magicJack is a fine way to cut your monthly telephone bill without making too many tradeoffs.
 
 
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Dan Borislow answers our questions about future features of magicJack, including Linux support, number portability, and more.
 
We check on the progress of magicJack and look at new features like Mac compatility and international calling.
 
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