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magicJack
This pocket-sized device lets you place unlimited local and long distance calls for a fraction of the cost of a traditional landline.

    Price as Reviewed: $39.95
Review Contents:  
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Pros
• Easy setup
• Call quality better than cellular
• Lots of extra features
Cons
• Not quite as crisp as true landline
• PC must be turned on to make calls
Quick Specs Full Specs
Size: 2 x 1 x 0.5 inches
Weight: 0.9 ounces

Price as Reviewed: $39.95


Reader Comments
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magicJack
By TapouT
MagicJack puts some cache files on your hard disk, these should be deleted every so often and the choppy call problem is not going to occur and if it does you can correct it on the fly. works fine, research a fix before you complain, people!
magicJack
By magieuro
It's not without it faults but it did save me tons of dollars calling friends and family back home in the midwest while I was studying abroad in Europe for 6 months. Yes, at times, the calls were choppy, the calls faded in and out, and I had to call my friends back, but those little quirks were infrequent. With the little quirks aside, the call quality is exceptional, calls are loud and crystal clear on both ends even from half-way around the globe. To me, the benefits out-weigh the little quirks. I was able to stay in touch with my friends and family in the US with all the free unlimited calls that I had made through Magic Jack and my laptop in Europe.
magicJack
By GLady
Thank you for the warnings, I won't order one till they get the bugs out. They did give me these two phone numbers if you wish to try contacting them by phone: 800-214-9512 and 800-649-1271
magicJack
By WrrEagle97
I like my magicJack. I don't love it but I like it. Every now and then I have to hang up and redial because of a bad connection. I haven't had any problems with a loose connection. I unplug it when I'm not using it because I have landline and cell phones.
magicJack
By f.beers
This has to rate high on my list for the worst thing I ever purchased.It's bad enough that your lucky it works sometimes and when it does you have to sit in front of your computer while it goes through all it's advertising.Getting in touch with someone in customer service,you proably have a better chance getting in touch with the President and by chance you do get someone they have no idea what they are telling you and you hang up only to find the information they gave you is worthless.I think they must get paid on how many phone calls they answer.I'm stuch=k with this thing for one year and then I can burn it and put it and me out of it's misery.If you are thinking of purchaseing one of these,you would be better off jumping off a bridge.What more can I say.
magicJack
By a454nova
It shipped fast, very easy to setup. I use my laptop first and it worked fine. I got it for the area code. I run a biz and use my cell phone. The landline area code looks better than a cell on ads. I plugged it into my server to just leave on and it doesn’t work. The server has no sound card. I guess you have to have a sound card to use the analog phone. Over the last 6 months I’ve found that 9 out of ten calls will go through, sometimes less. Call forwarding works good. Voicemail sounds like crap. Calls are ok over the phone but wouldn't say better than a cell phone. This is not a good replacement for a phone that is used a lot. This is nice to just have around. Good for collage kids or maybe someone that never really uses a home phone but needs one and has a good computer and internet source that is always on. Forwarding works without being plugged in. Overall rating: 4 out of 10.
magicJack
By Breeze29
magicJack
By D K
DONT BE FOOLED: This does not work and there is no customer support. By work I mean that calls do not do go through but that they are so choppy you can not stand it. I thought it was my internet connection but I have tried it many places and get the same result. Other than their automatic MagicFix, there is no assistance since the "connect to live support" button just loops back into their FAQs!
magicJack
By TomB
Magicjack = Magicripoff, everyother call is poor, tried to switch it to my second pc only to never get it to work, unlike what the false adds states. Save your money, run for your lives, if you unhappy with MJ then check out 5 links. Better then MJ any day.
magicJack
By concerned1
i ordered mine dec 07 it has worked good but then it got a short and yes ive had a hard time getting help from the live chat.it will save me about 400.00 per year though and i need that...i think i will be getting a new jack shipped out but ill follow up with the review after i recieve it....
magicJack
By Blackhawk
magicJack
By Jimbo
DO NOT BUY IT. There is no customer service, 5 days after ordering and my order still has not shipped you only have 25 days left minus the 3-4 that it will take to get here for a refund. I called the number shown earlier for the company and a process server answers, as in if you want to serve them with a lawsuit. There is only a PO box for the company-starting to sound a little funny here. Good luck if you'r e happy with yours.
magicJack
By pkmaven
I bought mine online. I have enjoyed using it with no problems except one: You cannot use MagiJack if you have any media recording software in your computer (Roxio,Nero, etc.) there is a conflict. I have not been charged yet. The sound quality is excellent and it works fine. My gripe is that they should inform potential buyers that they cannot use it if they have any cd/dvd recording software.
magicJack
By Jill Siegel
The price of MagicJack caught our attention. We ordered it and plugged it in, unplugging the VOIP we were using. The thing that we noticed right off was the clear sound. After a couple days, we started having some problems but I found the fix on their site as well as getting help from the online chat with them. That call had to go to level 2 support. Since then, we have been happy with it. It is plugged into my computer so I can't open programs when I'm talking to someone on the phone. The advertisements? They are for MagicJack. We haven't used a landline in years and we aren't going to go back to it. And, we're staying with MagicJack. I can live with the small difficulties. Telephony has come a long way!
magicJack
By Bob the Tool Man
magicJack
By Gaymarie
Do NOT buy magicjack! They do not give a phone number to reach a person at, and their chat with someone icon does not reach a person, it sends you around and around in a wild goose chase. The equipment doesn't work right, often does not ring or provide a dial tone, and the quality of the voice is not always good either. Who ever heard of a phone service that does not provide a phone number to call if you have problems???
magicJack
By najiy
write to the following companies for a refund, make sure its certified mail. ymax holding coroporation(magicjack) 5700 georgia ave west palm beach fl 33405 ct corporation systems(magicjack) 1200 south pine island road plantation fl 33324 magicjack p.o. box 6846 west palm beach fl 33405 the assistant secretary name is juan grejeda the vice president name is peter russo the phone numbers are 850.222.1092 fax: 850.878.5926 or goto sunbiz.org to find more information on the magijack company
magicJack
By jeffvvisofl
Good article, I've been using magicJack for a few months and feel it's a decent alternative to AT&T. I did start to get annoyed by the magicJack window that pops up whenever you receive a call. This is nice at first, but our magicJack is installed on the family computer and gets a little disruptive. Anyway, to get around the annoyance, I made a small utility to block / hide the magicJack popup window. It's freeware, and available at download.com: http://www.download.com/MagicBlock/3000-2349_4-10838528.html?cdlPid=10843178 All the best, Jeff
magicJack
By raptor6800
i have had mine 30 days now -and as i told them nothing is as said on there advertisement -it is a pain in the ----- for one and it works when it wants and a company selling phone service without a phone number for tech -----got a number to order but even the web site dont have a tech address if you order it save your e-mails only way to contact them after you order----hands down --IT SUCKS!!
magicJack
By dbaer
so to all u people out there i am going to send out a message that will let u know that magic jack really sucks it worked for about 3 weeks then it stoped the poor sound on the phone made it soo hard to hear even anything i talked to tons of tech support and nothing i am going to put in this message a chat with a tech and it i will tell all if there is anyone out there that needs help with getting there money back or to join the lawsuit that i am going to put on them u can email me at dbaerclarks@yahoo.com and i will contact u when we r going to sue them thanks and magic jack sucks

Post Your Comments
by Jeffrey L. Wilson on November 8, 2007

If you've pondered ditching your landline because of exorbitant phone bills, magicJack just may be for you. It's an unassuming cigarette lighter-sized plug-and-play USB telephony device that offers unlimited local and long distance calling within the U.S. and Canada (international dialing expected by the end of the year). We were pleasantly surprised with how easy it is to use and the quality it provides for less than $40.
 
Installation was simple: We plugged the 0.9-ounce magicJack into a USB port on a Windows-powered PC (Mac OS X drivers will be available by the end of the year), and about 30 seconds later the bundled software automatically loaded. After registering the device and receiving a personal magicJack phone number (users will be able to port their existing numbers to the service before the end of the year), we plugged a standard landline phone into the device's phone jack and began making calls. Users who wish to forgo a traditional handset can opt to use a cordless phone.
 
You can also use the magicJack to make calls using your PC, whether you're at home or on the road. Dial using the keyboard or an onscreen keypad, and you can talk using either a headset or your computer's built-in microphone and speaker.
 
The overall voice quality was good: better than most cell phones but not quite on par with true landlines. Friends and colleagues reported only the occasional crackle and pop, and we didn't encounter a single dropped  call on our tests. This level of quality and stability is courtesy of magicJack's proprietary network, which maintains a solid, reliable connection that the company claims can't be achieved on traditional VoIP channels.
 
MagicJack doesn't skimp on features, either; it comes packed with all the amenities you'd expect from a phone service, including voicemail (you can receive messages even when you're offline), caller ID, call waiting, call forwarding, and emergency 911 dialing.
 
Priced at a reasonable $39.95, magicJack comes with a year's worth of service (an annual subscription runs $19.95 after that, with international prepaid packages starting for as little as $5). Although it's designed for use with a single phone line (multiple lines require a magicJack for each) and your PC has to be turned on to use it, the magicJack is a fine way to cut your monthly telephone bill without making too many tradeoffs.
 
 
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