Verizon: Galaxy Nexus Signal Strength Problem a Software Issue

  • MORE

Verizon says it is working on a patch to deal with those signal strength issues being reported by Galaxy Nexus users. According to Brenda Raney, executive director of corporate communications with Verizon Wireless, the signal problems are related to the way the Nexus displays signal strength and not Verizon's actual network.

"While there is no issue with the performance of the device, there is a difference in the way the signal is translated into bars on the Samsung Galaxy Nexus versus other smart phones," she explained. " A future software update will adjust the signal strength indicator to more closely match other devices."

If all this sounds vaguely familiar it's because this is the same reason Apple gave for the signal strength problems customers reported experiencing with the iPhone 4. Apple eventually issued a software update to remedy the issue. In Verizon's case, however, reports of problems have not been nearly as extensive they were with the iPhone. In fact, Raney said, the company has noticed no widespread reports of problems.

" There were a few inquiries," she said. "The response to those people was tweeted and because of the nature of social media, the conversation was carried broader than the intended audience. It also created the unintended impression that there was a larger issue, which isn’t the case."

As we previously reported, the Galaxy Nexus functioned without issue during our review. Testing in our Manhattan offices showed download speeds of up to 4.7 Mbps downstream and 794 Kbps upstream. Speeds improved significantly across the river in New Jersey, where  we measured download speeds of 23.8 Mbps and upload speeds of 9.2 Mbps.

The one problem we did run into was with the Nexus's battery life, which was far too short.

Author Bio
Daniel P. Howley
Daniel P. Howley, LAPTOP Senior Writer
A newspaper man at heart, Dan Howley wrote for Greater Media Newspapers before joining He also served as a news editor with ALM Media’s Law Technology News, and he holds a B.A. in English from The Richard Stockton College of New Jersey.
Daniel P. Howley, LAPTOP Senior Writer on
Add a comment
1 comment
  • slowhand Says:

    This is not true. Today I had my Galaxy Nexus side by side with my friends Moto Droid Razr... We work on Lake Michigan (not the best coverage to begin with) in a metal building... his Motorola Droid Razr was in 3G with 4 bars, my GN was in 1X with no bars... he could open any internet page, check email etc... me on the new Google Flagship phone... Nope. In fact, I had to go outside to connect with the tower then come back inside...

    So, reading this makes my decision easy, If Verizon says its just a display issue they have the heads buried somewhere and the GN is going back for a refund (already called and got the restock fee waived)....

Back to top